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ERIC Number: ED377930
Record Type: Non-Journal
Publication Date: 1993-Jul
Pages: 37
Abstractor: N/A
Reference Count: N/A
San Diego Mesa College Student Satisfaction with Matriculation Services.
San Diego Community Coll. District, CA. Research and Planning.
A survey was conducted at Mesa College in San Diego, California to assess student satisfaction with the college's matriculation services. The in-class survey was administered over a 2-week period to a random sample of classes based on an 8% sample of the student population. The results of the study, based on a 78.7% response rate, included the following: (1) more than 70% of the respondents said that they were satisfied with Admissions (76.2%), Orientation (74.1%), and Counseling/Advising (72.5%); (2) 81% of the students who took assessment tests felt that they were placed in the correct level of English, and 76.4% felt their math placement had been correct; (3) of students who had met with a counselor, 68.7% said that the counseling session(s) helped them to clarify goals; (4) 58.2% of the students indicated that they were returning to Mesa the next semester, 18.9% were not returning, and 22.8% were uncertain, with students with academic goals being more likely to return than students with career or vocational goals; (5) 60.6% of the non-returning students were transferring to a four-year institution, 15.0% had completed their goal, and 12.5% were going to another community college; and (6) over 65% of the respondents indicated that Mesa's faculty were approachable outside of class, sensitive to issues of racial/ethnic minorities and women students, and sensitive to student needs in general. The survey instrument is included. (MAB)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: San Diego Community Coll. District, CA. Research and Planning.