ERIC Number: ED377738
Record Type: RIE
Publication Date: 1994-Apr
Going Beyond Standard English: An Instructional Module for Improving International Business Communication.
Jarvis, Scott; Stephens, Robert
It is proposed that because (1) adult learners of English as a Second Language face great challenges in communicating with native English speakers; and (2) native English-speakers can learn strategies to compensate for some of these difficulties, there is a need for instruction in these strategies and skills for Americans in international business. The nature of miscommunication in international contexts is examined, including such factors as vocabulary, idioms and lexical collocations, accent and pronunciation (or in written communication, spelling and handwriting), discourse strategies, and style or register. The solution proposed is an instructional module designed to teach American students of international business some ways to facilitate communication with non-native English-speakers. The approach is based on a model of the effects of register on communication, particularly in disparate dialects, and on analysis of the characteristics of International English. With the instructional module, students are made aware of potential communication problems and common patterns in non-native English, and perform exercises in receptive, productive, and interactive skills. These exercises focus on awkward grammar, spellings, and word choices, problematic vocabulary, recognition of idioms, accents, and colloquial speech. The exercises culminate with oral and written communications with non-native speakers. (MSE)
Descriptors: Business Communication, Communication Problems, Communicative Competence (Languages), English (Second Language), Higher Education, Idioms, Intercultural Communication, International Trade, Language Patterns, Language Styles, Learning Modules, Phonology, Pronunciation, Second Language Instruction, Vocabulary
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Conference on Languages and Communication for World Business and the Professions (13th, Ypsilanti, MI, April 13-16, 1994).