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ERIC Number: ED377240
Record Type: Non-Journal
Publication Date: 1993-Oct
Pages: 11
Abstractor: N/A
Reference Count: N/A
Using Program Evaluation To Affect Positive Change in Program Performance.
Capela, Stanley
This paper is a case study about the role of evaluation and its effect on a foster care program's adoption services. It presents examples of the dilemmas often faced by the evaluator who must identify problems and design action plans to correct program deficiencies. HeartShare Human Services of New York is an 80-year-old nonprofit agency that provides foster care among its other services. The program is committed to developing permanency plans, including arranging adoption when possible. The Child Welfare Administration (CWA) of New York (New York) has evaluated the program's performance over time. In 1991 CWA developed a new system for assessing performance that weighted milestones in the adoption process and established a target of completing at least 50% of adoptions within 27 months. The inability of the program to meet the new goals and changes to the adoption assessment system resulted in several organizational changes to improve performance and ensure that information flowed more smoothly within the agency. Program evaluation, as the case study illustrates, resulted in improved performance in this social services program. (SLD)
Publication Type: Reports - Evaluative; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: New York (New York)