ERIC Number: ED375925
Record Type: Non-Journal
Publication Date: 1993
Reference Count: N/A
No Surprises: Controlling Risks in Volunteer Programs.
Tremper, Charles; Kostin, Gwynne
This booklet provides general and specific advice to volunteer programs to help them manage physical, economic, legal, personnel, and public relations risks. It examines various myths about the risks that volunteer programs face and outlines a strategy for implementing a risk management process. This process can be used to identify and assess risks, develop and implement strategies to control risks, and review and revise such strategies periodically. The booklet lists several steps volunteer organizations can take for an effective risk management program. They are: (1) adopt and follow written policies and procedures; (2) ensure that board members and employees understand and perform their duties; (3) properly screen and evaluate employees and volunteers; (4) provide proper orientation, training, and supervision to employees and volunteers; (5) promote safety; (6) take proper financial safeguards to prevent theft and embezzlement; (7) keep client information confidential; (8) ensure that proper financial records are maintained; (9) put agreements and contracts in writing; (10) insulate the organization against lawsuits; (11) obey federal, state, and local laws and regulations; (12) maintain appropriate insurance coverage; and (13) be prepared for the worst case scenario. Examples of specific risks and their prevention are provided. (Includes a list of 15 publications and 22 resource organizations.) (MDM)
Descriptors: Administrator Guides, Administrator Responsibility, Change Strategies, Court Litigation, Crisis Intervention, Employer Employee Relationship, Insurance, Legal Problems, Program Administration, Public Relations, Risk, Risk Management, Safety, Social Discrimination, Strategic Planning, Voluntary Agencies, Volunteers
Nonprofit Risk Management Center, 1001 Connecticut Avenue, Suite 900, Washington, DC 20036 ($9.95, plus $3 shipping and handling for the first item plus $.50 for each additional item, $5 maximum; quantity price: $8).
Publication Type: Guides - Non-Classroom
Education Level: N/A
Authoring Institution: Nonprofit Risk Management Center, Washington, DC.