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ERIC Number: ED374849
Record Type: Non-Journal
Publication Date: 1994-Jul
Pages: 10
Abstractor: N/A
Reference Count: N/A
Continuous Quality Improvement -- Scheduling Hazard Community College.
Marrow, Alvin J.
The Academic Council at Hazard Community College in Kentucky applied the Continuous Quality Improvement (CQI) process to improve the college's method for class scheduling. Four specific CQI steps were applied: Focus, Analyze, Develop, and Execute. The first step was for the Quality Action Team (QAT) to focus on making a clear written statement of scheduling problems. The analysis step found ineffective coordination among division chairs; little or no proofing for errors or conflicts; and lack of adherence to deadlines. Developing a plan for solving these problems was the next step. The team agreed that the plan would: (1) use a master matrix to show utilization of all classes, rooms, and times; (2) involve faculty, staff, and students to gain their commitment to forward planning and minimize changes; (3) build a student-focused schedule; (4) prepare a timeline that would allow for necessary changes, editing, and printing; and (5) increase coordination with other college units. The execution of the plan is scheduled for Fall 1994. The QAT is confident about the schedule and agreed to allow only changes which came about as a result of new hires, or class cancellations. (KP)
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A