ERIC Number: ED374184
Record Type: Non-Journal
Publication Date: 1993-Aug
Reference Count: N/A
Child Care Consumer Education: Providing Critical Information to Low-Income Parents. Child Care Consumer Education Issue Brief.
Columbia Univ., New York, NY. National Center for Children in Poverty.
This report discusses child-care needs and consumer education for low-income families, the types and value of information they receive when participating in the Job Opportunities and Basic Skills (JOBS) program, the different approaches to child-care consumer education, case studies on the child-care practices that are detrimental as well as those that are beneficial, and ways local agencies can improve child-care consumer-education practices. The report explains that the JOBS consumer-education programs fail to meet the needs of families because the information is often incomplete, is provided in detail only to persistent clients, and is often of variable quality and because the programs are frequently unable to respond appropriately to changes in a client's circumstances. The attributes of effective consumer-education programs, namely, timely assistance, unbiased information, interactive processes, and an approach that is meaningful to the client, are highlighted. The report also explains how local agencies can improve child-care consumer education by developing appropriate educational materials, providing proper staff training, and ensuring that clients have enough time to make a child-care selection. (GLR)
Descriptors: Consumer Education, Day Care, Educational Quality, Family Programs, Information Sources, Low Income Groups, Program Effectiveness, Program Improvement
Publications Division, National Center for Children in Poverty, Columbia University School of Public Health, 154 Haven Avenue, New York, NY 10032 ($4 each; 10 or more, 20% discount).
Publication Type: Reports - General
Education Level: N/A
Authoring Institution: Columbia Univ., New York, NY. National Center for Children in Poverty.