ERIC Number: ED373260
Record Type: Non-Journal
Publication Date: 1994
Reference Count: N/A
Workplace Literacy in a Total Quality Management Environment for the Manufacturing Industry in Chicago and Northern Illinois. Final Performance Report.
Mrowicki, Linda; And Others
A project was conducted to improve the productivity and efficiency of 10 manufacturers by providing workplace literacy instruction to workers lacking basic skills required for their jobs, and to improve the capability of educational programs to meet the basic skill needs of the manufacturing industry by developing an evaluation manual for basic skills programs. The 2-year project conducted literacy audits at 10 manufacturing companies, assessed 3,291 workers, developed customized assessments and curricula, and provided 104 courses to 948 participants in the Chicago area. The project did not reach as many participants as had been planned, due to small classes resulting from employers' inability to grant sufficient release time for employees. However, more than the anticipated number of courses were conducted. A no-cost 6-month extension allowed the project to serve a higher population of workers, although this number was only 62 percent of the anticipated number. The project was evaluated and a program evaluation manual based on the experiences of the project was produced. The internal and external evaluation reports are included with the project report. Included in the appendices are copies of the Organizational Effectiveness and Employee Development interview forms and reading and mathematics test score data and statistical analyses for six manufacturing companies. (KC)
Publication Type: Reports - Descriptive
Education Level: N/A
Sponsor: Office of Vocational and Adult Education (ED), Washington, DC. National Workplace Literacy Program.
Authoring Institution: Center--Resources for Education, Des Plaines, IL.
Identifiers - Location: Illinois