ERIC Number: ED372803
Record Type: RIE
Publication Date: 1994
The Learning Action Plan: A New Approach to Information Technology Planning in Community Colleges.
Baltzer, Jan A.
Designed as a resource for individuals who plan, manage, support, and use information technology (IT) in community colleges, this paper presents a model for strategic planning, termed the "Learning Action Plan" model. Section 1 provides an introduction to strategic planning and the Learning Action Plan model. Section 2 describes the Learning Action Plan for information technologies strategic planning, which is conceived as an ongoing process of alignment, shared vision, strategic principles, IT organizational structure, and process reengineering, operating within a context defined by the organizational culture, customer communities, and current technology base. Section 3 suggests strategies for developing a Learning Action Plan within the IT organization at a community college, along with examples of some community colleges' implementation of this new planning process. This section covers: (1) identifying organizational cultures and determining strategies based on culture types; (2) identifying customer communities; (3) identifying the current technology level of the organization; (4) identifying key organizational goals for alignment; (5) developing and communicating a shared vision; (6) developing strategic principles; (7) dealing with organizational structure issues; (8) identifying and prioritizing processes for reengineering; and (9) developing processes for continuous feedback for the planning processes. Appendixes include a survey on organizational culture; evaluation guidelines for institutional IT resources; sample statements of mission, values, purpose; and strategic principles and success factors. (KP)
Publication Type: Opinion Papers
Education Level: N/A
Sponsor: International Business Machines Corp., Milford, CT. Academic Information Systems.
Authoring Institution: CAUSE, Boulder, CO.; League for Innovation in the Community Coll.