ERIC Number: ED372283
Record Type: RIE
Publication Date: 1994-Jun
Team Evaluation: Case Studies from Seven Workplace Education Programs.
Sperazi, Laura; Jurmo, Paul
This document presents key findings about the team evaluation process used in seven workplace basic skills programs in 1993 and 1994. An introduction summarizes the methodology used to develop the case studies and key findings about the team evaluation process. These key findings present the strengths and challenges of using evaluation teams, along with recommendations for those interested in trying this approach. Recommendations include the following: evaluation teams need to create time, interest, expertise, a supportive context, a code of confidentiality, and an ethic of continuous improvement; teams need to customize the process to fit it to the site's unique needs and opportunities; teams should clarify evaluation's role in the larger program planning process; teams should develop evaluation procedures consonant with the company's culture; teams should use familiar and accessible resources; and teams need to be realistic. Six case studies describe how the team evaluation process was used in seven workplace education programs: Bull Worldwide Information Systems; Datatec Industries; Haartz Corporation; Norton Company; Project REACH; and Victoria General Hospital. Each case study follows this format: program background (history, goals, and description); background on the team (history and stakeholders represented); the process which the team went through; reflections and various appendixes, such as sample data-gathering instruments or reports generated by the teams. (YLB)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: National Inst. for Literacy, Washington, DC.
Authoring Institution: Literacy Partnerships, East Brunswick, NJ.
Note: For related documents, see CE 066 912-914.