ERIC Number: ED372241
Record Type: Non-Journal
Publication Date: 1994
Reference Count: N/A
Training in the Retail Trade of the Grand-Duchy of Luxembourg. Report for the FORCE Programme. Retail Sector.
A study examined training in the retail trade in Luxembourg. During the study, information was gathered on employment, work, and training patterns in Luxembourg's retail sector, and case studies of a retail clothing firm and a large supermarket with permanent continuing vocational training for all employees were conducted. The general/personnel manager and five participants in the clothing retailer's training programs were interviewed along with the supermarket's personnel, branch, and store managers and three participants in supermarket's training courses. A total of six representatives of external training bodies were also interviewed for the two case studies. Both companies used a systematic approach to training activities. Employees/unions did not participate in defining training objectives or developing training programs at either company. Both companies' objectives for training were to increase staff loyalty/motivation and improve profitability. Low-skilled workers attended internal training exclusively, whereas middle/senior management staff attended both external and internal training courses. Figures/indications regarding training costs and benefits were very difficult to obtain for either company; however, it was established that the amounts allocated to training activities (especially to internal training) at both companies have increased in recent years. (Contains 17 tables/figures.) (MN)
Descriptors: Case Studies, Distributive Education, Educational Practices, Educational Trends, Employment Patterns, Employment Practices, Financial Support, Foreign Countries, Industrial Training, Postsecondary Education, Program Costs, Program Development, Program Effectiveness, Retailing, Tables (Data), Training Methods, Training Objectives
UNIPUB, 4661-F Assembly Drive, Lanham, MD 20706-4391 (Catalogue No. HX-80-93-953-EN-C).
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: European Centre for the Development of Vocational Training, Berlin (Germany).
Identifiers - Location: Luxembourg