ERIC Number: ED372214
Record Type: RIE
Publication Date: 1993-Jan-15
Effective Performance Appraisals: Communicating in Health Care Settings. An Offering of Step Ahead: A Partnership for Improved Health Care Communication.
New Mexico State Univ., Las Cruces. Dept. of English.
This course in supervisory performance appraisal skills developed especially for hospital employees is designed to be taught onsite and to complement a hospital's other training and staff development efforts. The topical focus is workplace communication. The course is designed as a 6-hour workshop with two 3-hour sessions or one long session. The curriculum guide consists of a list of course goals, appraisal scenarios, and informational materials, activities, and exercises for six topics: understanding the purposes for appraisal; understanding the appraisal process; establishing goals and objectives; needs, motivation, and feedback; appraisal problems; and appraisals: putting it all together. The teacher's guide explains the philosophy of the course. It lists course goals (including participant role, instructor role, and evaluation) and offers sample lesson plans. Each lesson plan has a brief narrative description of class activities and goals and a time plan. Each plan assumes a 3-hour class session and team-teaching. The teacher's guide also describes how teachers can adapt the course to make it more work-related and more responsive to different audiences. Suggestions for recordkeeping conclude the guide. (YLB)
Descriptors: Adult Basic Education, Adult Literacy, Allied Health Occupations Education, Communication Skills, Curriculum Guides, Hospital Personnel, Instructional Materials, Job Performance, Learning Activities, Lesson Plans, Literacy Education, Personnel Evaluation, Supervisory Training, Teaching Guides, Workplace Literacy
Publication Type: Guides - Classroom - Teacher; Guides - Classroom - Learner
Education Level: N/A
Audience: Practitioners; Students; Teachers
Sponsor: Office of Vocational and Adult Education (ED), Washington, DC. National Workplace Literacy Program.
Authoring Institution: New Mexico State Univ., Las Cruces. Dept. of English.
Note: For related documents, see ED 343 022-026 and CE 066 809-815. The project's other partners were the New Mexico Coalition for Literacy and seven hospitals within New Mexico.