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ERIC Number: ED372213
Record Type: RIE
Publication Date: 1994-Jul-14
Pages: 225
Abstractor: N/A
Reference Count: 0
Project Step Ahead. Final Performance Report.
New Mexico State Univ., Las Cruces. Dept. of English.
This report describes a National Workplace Literacy Demonstration project that provided onsite training at participating New Mexico hospitals in job-specific literacy skills necessary for satisfactory job performance. Six courses were offered that integrated language skills with reading, writing, and speaking components--Straight Talk: Communicating in Health Care Settings, The Write Stuff: Memos and Short Reports, Reading and Study Skills, Communication for Supervisors, Effective Presentations, and Effective Performance Appraisals. Each course made use of real workplace documents. Follow-up showed that many participants had been promoted or had their responsibilities increased. One hundred short courses were offered to 811 participants; retention rate was approximately 85 percent. Attachments to the 16-page report include the following: master evaluation summaries for Straight Talk, Write Stuff, Communication for Supervisors, Effective Presentations, and Effective Performance Appraisals; follow-up interview of participants after 3-6 months; executive summary of Straight Talk evaluation; case study of evaluation of communication training effectiveness in the workplace; research summary of Write Stuff pre- and posttests; Write Stuff evaluation of pre- and posttests; Communication for Supervisors follow-up evaluation survey; evaluations of tutoring initiatives at Mimbres Memorial Hospital and Presbyterian Healthcare Services; and a participant-observer's view of a workplace literacy program. (YLB)
Publication Type: Reports - Descriptive; Tests/Questionnaires
Education Level: N/A
Audience: Practitioners; Teachers
Language: English
Sponsor: Office of Vocational and Adult Education (ED), Washington, DC. National Workplace Literacy Program.
Authoring Institution: New Mexico State Univ., Las Cruces. Dept. of English.
Note: For related documents, see ED 343 022-026 and CE 066 810-815. The project's other partners were the New Mexico Coalition for Literacy and seven hospitals within New Mexico.