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ERIC Number: ED371740
Record Type: Non-Journal
Publication Date: 1993-Dec
Pages: 72
Abstractor: N/A
Reference Count: N/A
An Evaluation of Library Services for Spanish-Speaking Communities in Selected Western Public Libraries.
Fania, Josie
To ascertain whether libraries are providing materials, services, and programs to their Spanish-speaking communities, a 26-item questionnaire was mailed to 37 public library directors in Arizona, Colorado, New Mexico, and Utah. Thirty-one completed questionnaires were returned, yielding a response rate of 81%. The majority of libraries were found to be providing materials, services, or programs to some degree, as well as some Spanish language reference service. They also conducted community needs assessments, had identification aids to access Spanish collections, made efforts to attract nonusers, worked with community organizations, utilized resource sharing, and made efforts to recruit bilingual staff. Libraries were found to be lacking in the provision of printed forms in Spanish, bilingual staff at service desks on a consistent basis, additional salary for bilingual staff, bibliographical instruction in Spanish, and library decor which reflects the cultures of Spanish-speaking groups. A summary of questionnaire responses is included in the appendix. (Contains 44 references.) (Author/JLB)
Publication Type: Dissertations/Theses; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Arizona; Colorado; New Mexico; Utah