This document contains materials for a 3-hour diversity awareness workshop designed to help trainers accomplish the following: identify their strengths, weaknesses, and impact on others; develop an increased awareness of cultural stereotypes; master techniques for defusing hostility, handling difficult students and coworkers, and turning confrontation into cooperation; formulate personal strategies for exerting positive peer pressure; realize that diversity extends beyond race and gender and includes factors such as age, religion, disabilities, and language; and identify and eliminate cultural barriers to optimum learning. The document begins with an exercise designed to identify assumptions based solely on outward appearances. Presented next are the rationale for and goals/objectives of diversity training. The remainder of the document contains information and learning activities pertaining to the following: the trainer's role in making diversity work; language resistant and conducive to diversity and alternative behaviors and strategies for supervisors; male/female perceptions; lose/lose negotiation; first impressions; the role of individual employees in making diversity work; stereotypes; and individual goal setting. Concluding the document is a diversity training feedback form. Contains 13 references. (MN)