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ERIC Number: ED370611
Record Type: Non-Journal
Publication Date: 1994-Feb
Pages: 31
Abstractor: N/A
Reference Count: N/A
Your Quality Partnerships Begin Today.
Webb, MaryLou Wendel
This collection of materials offers information on Portland Community College's Institute for Management and Professional Development. The first information sheet, "Your Quality Partnerships Begin Today," focuses on the Total Quality Management (TQM) programs of the Institute, indicating that 8,000 to 10,000 individuals per year, representing 50 to 75 organizations, participate in on-site classes or workshops in quality training. Community colleges interested in developing similar programs are urged to begin their own quality programs before attempting to teach TQM principles to business, and to allow business partners to determine what is best for them and whether their goals have been met. Descriptions are also provided of several of the Institute's partnerships with businesses and the City of Portland. Tips on beginning quality partnership programs are presented, underscoring the importance of providing the right service, helping organizations and employees become learners, being flexible, keeping communication lines open, customizing each partnership, and paying attention to training outcomes. Next, a brochure for businesses describes the Institute's TQM certificate program, Zenger Miller's "FrontLine Leadership" workshops, the Management/Supervisory Development Program, Diversity Training, and Custom Tailored In-House Training and Delivery. Finally, a schedule of classes and workshops is presented, including a description of offerings and information on teachers, costs, and schedules. (AC)
Publication Type: Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: Portland Community Coll., OR. Inst. for Management and Professional Development.