ERIC Number: ED370169
Record Type: RIE
Publication Date: 1992
Total Quality Management in Schools of Business and of Engineering.
Total Quality Management (TQM) has been proven successful in businesses worldwide for more than a decade. Educators, however, have been slow to apply the techniques to education. TQM can be used in higher education, particularly in schools of engineering and business administration. In TQM, the education of the student is considered the product rather than the student. The customers of education include the student, parents, potential employers, and society. The product schools should be able to produce are knowledge, know-how, wisdom, and character. Quality education should make learning a joy for students, and must consider students' age and desires. TQM also distinguishes between teaching and learning. Students learn when they find knowledge on their own with the help of a teacher and are not taught knowledge. Schools of business administration and engineering must develop a vision and further wisdom and character in students. TQM focuses on the process of producing a product rather than the product itself. This technique can be used in planning curriculum and educating students. TQM can provide the tools to help the education system develop quality students and performers. (JPT)
Publication Type: Opinion Papers
Education Level: N/A
Authoring Institution: N/A