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ERIC Number: ED370166
Record Type: Non-Journal
Publication Date: 1990-Nov
Pages: 14
Abstractor: N/A
Reference Count: N/A
The Application of Quality Management Principles in Education at Mt. Edgecumbe High School, Sitka, Alaska.
Tribus, Myron
The total quality management (TQM) concepts of W. Edwards Deming were used at Mt. Edgecumbe High School in Sitka, Alaska. The school is an alternative school with about 210 students and 13 teachers. The students are a mix of native Alaskans and immigrants from other states. TQM was introduced into the school by a teacher. Students used TQM to examine their own study habits and become more efficient with their study time. Students also set goals and expectations for their class. TQM says that individual workers cannot contribute to an enterprise if they do not understand and give support to its purpose. More teachers and other staff at Mt. Edgecumbe High School began to employ TQM. Students rewrote Deming's 14 points and made them apply more directly to the school. TQM was also used to shape curriculum. Student discipline problems decreased significantly after implementation of TQM. One problem was learning how to assess student and teacher progress without disrupting the TQM process. The success of TQM at Mt. Edgecumbe High School can serve as an example for schools nationwide. (JPT)
Publication Type: Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A