ERIC Number: ED368973
Record Type: RIE
Publication Date: 1994
This guide is intended for use in presenting a three-session course designed to develop the problem-solving skills required of persons employed in the manufacturing and service industries. The course is structured so that, upon its completion, students will be able to accomplish the following: describe and analyze problems encountered at work; write a problem statement and communicate it effectively; use an orderly, five-step process to solve problems; apply creativity to the problem-solving process; use the brainstorming technique to help solve problems; explore alternatives; and become adept at using problem-solving techniques for all types of work and personal problems. Included in the guide are a course outline and three sections of materials for use in conducting each of the course's sessions. Each section contains some or all of the following: objectives, topical outline, suggested teaching and evaluation methods, list of materials needed, teacher tips, student handouts, learning activities, worksheets, and case studies. (MN)
Publication Type: Guides - Classroom - Teacher; Tests/Questionnaires
Education Level: N/A
Audience: Teachers; Practitioners
Sponsor: Office of Vocational and Adult Education (ED), Washington, DC. National Workplace Literacy Program.
Authoring Institution: Mercer County Community Coll., Trenton, NJ.
Note: For related documents, see ED 351 578-599 and CE 066 398-418.