ERIC Number: ED368408
Record Type: Non-Journal
Publication Date: 1993-Jun
Reference Count: N/A
Employer Needs Assessment Results for Pima County Employers, 1992.
Pima Community Coll., Tucson, AZ. Office of Research and Planning.
In an effort to inform the program and services review, develop new instructional programs, and assist marketing efforts at Pima Community College (PCC), in Arizona, a survey was conducted in fall 1992 of Pima County employers' training needs, employment needs, and opinions about PCC. Questionnaires were mailed to a random sample of 759 local businesses, with completed surveys being received from 329. Study findings included the following: (1) the most commonly used PCC resources were regular credit courses for professional development and promotional items announcing PCC programs, and employers familiar with PCC services generally rated them as "very good"; (2) the most common sources used by employers to hire personnel were referrals from current employees and newspapers, while PCC's job bank was one of the least used resources; (3) all of the employers thought that the quality of employees' work, positive attitudes, ability to follow directions, teamwork, and good oral communication were very important; (4) the most common training needs expressed were specific skills, courses, or programs (21%) and computer skills training (13%); (5) 26% of the respondents used in-house training to meet needs and 23% used on-the-job training, while only 7% used PCC; and (6) while employer comments were generally favorable regarding the extent to which PCC was meeting their training needs, needs for improvement were cited with respect to providing more hands-on experience and better communication skills for graduates. The survey instrument is included. (KP)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Authoring Institution: Pima Community Coll., Tucson, AZ. Office of Research and Planning.