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ERIC Number: ED367371
Record Type: Non-Journal
Publication Date: 1990-Nov
Pages: 40
Abstractor: N/A
Reference Count: N/A
Seeking Assistance at the Reference Desk: A Study To Determine Gender Bias.
Risner, Kevin R.
For many library patrons, the reference desk is the logical place to begin research on a topic. The purpose of this study is to determine if patrons, given a choice of either a male or a female librarian to approach, have a gender bias when seeking information at the reference desk. A total of 100 library users were unobtrusively observed in the Kent State University Library to determine if they exhibit a gender bias when seeking assistance. During the course of this study, library users were confronted with a choice of both a male or female librarian to approach at the reference desk. The sex of the patron as well as the sex of the librarian were recorded and presented in tabular form. This study found no evidence of gender bias among library patrons seeking assistance at the reference desk. The tally instrument is included in the appendix. (Contains 23 references.) (Author/JLB)
Publication Type: Dissertations/Theses - Masters Theses; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A