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ERIC Number: ED366812
Record Type: Non-Journal
Publication Date: 1993-Nov-19
Pages: 14
Abstractor: N/A
Reference Count: N/A
Learning Just-in-Time.
Chene, Adele
A study explored training from the perspective of the trainees, what it meant for them when they were faced with a major reorganization of their work, and what its impact was. Data were collected from 10 women operators working in cellular manufacturing, 2 foremen, and 1 forewoman. The interviewees selected by the management had converted to Just-in-Time (JIT), a method of industrial organization aimed at producing only what is needed, when it is needed, and had received training. They expressed voluntarily their ideas on the change the company was undergoing and on the training they had received. The employees remembered their JIT training as extremely stressful. However, they were on the whole quite positive about the introduction of JIT methods. The technical aspect of JIT training did not appear difficult for the employees who all had previous experience as operators; they focused much more on the social skills required to work within a cell. They insisted on the importance of communication skills, on the spirit that makes a team productive, and on solving the inevitable tensions. When asked about the impact of the training, 11 of 13 interviewees mentioned the improvement in communications. JIT training had some implications for adult education. Learning JIT was learning to perform multiple tasks on the production line, but even more it meant learning communication skills and learning to redefine one's rapport with one's own work and with the company. (YLB)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A