ERIC Number: ED366396
Record Type: Non-Journal
Publication Date: 1993-Jan
Reference Count: N/A
A Performance Feedback Survey for Administrators: Results of a Pilot Study. Research Report No. 93-04R.
Belcher, Marcia J.
At Miami-Dade Community College (M-DCC), in Florida, a committee was formed to define administrator excellence in the context of teaching and learning and to develop a performance review process. During the second pilot-testing of the resulting Performance Review Feedback Survey process, over 1,200 surveys provided information on 283 administrators, professionals, and department chairs. The survey attempted to determine general perceptions of the administrators' performance, dimensions undergirding the ratings, and reactions of respondents and administrators to the survey process. The results indicated that respondents viewed the job of administration as multi-faceted. Respondents gave administrators highest ratings in the areas of recognizing the students as their first constituency; supporting teaching/learning; accepting responsibility for the unit; performing effectively in a multicultural environment; presenting information clearly; treating others with respect; and maintaining a good knowledge base about the study body, policies and procedures, and work area. They were perceived as weakest in establishing a climate that encourages risk taking, using power appropriately, selecting appropriate leadership strategies, and being receptive to feedback. Respondents used five interrelated factors to rate administrators: general competence, interpersonal skills, support of college mission, knowledge base, and motivation. Respondents were generally pleased with both the survey and the process. Most administrators thought that the survey results could be useful to them, but that the number of responses was so low that the feedback had little meaning. Survey instruments are included. (Author/AC)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Authoring Institution: Miami-Dade Community Coll., FL. Office of Institutional Research.