ERIC Number: ED365882
Record Type: RIE
Publication Date: 1993-Jun-1
Total Quality Management (TQM): Training Module on "Focus on Processes."
This module for a 1-semester Total Quality Management (TQM) course for high school or community college students contains a brief overview of the definition of processes, a section on process flow diagrams, and a section on process management as well as a description of process variation. Examples are used throughout the module to make processes easier for students to understand. A bibliography lists six references. Handouts and transparency masters are included. (KC)
Descriptors: Business Administration, Business Education, Course Content, Course Descriptions, Formative Evaluation, High Schools, Improvement Programs, Job Training, Labor Force Development, Learning Activities, Learning Modules, Management Teams, Organizational Development, Organizations (Groups), Participative Decision Making, Quality Control, Staff Development, Teaching Methods, Teamwork, Total Quality Management, Two Year Colleges, Units of Study, Work Environment
Publication Type: Guides - Classroom - Teacher
Education Level: N/A
Audience: Teachers; Practitioners
Sponsor: Texas State Higher Education Coordinating Board, Austin.
Authoring Institution: Temple Junior Coll., TX.
Note: For related documents, see CE 065 638-646.