ERIC Number: ED365332
Record Type: Non-Journal
Publication Date: 1993-Oct
Reference Count: N/A
Reference Service Manual, Calvin T. Ryan Library, University of Nebraska at Kearney. [Revised.]
This manual presents guidelines for providing reference service of the highest possible quality consistent with available resources. The manual is designed for orienting new staff users and serves as a source of information for librarians about departmental policy. The major goals of the reference department of the University of Nebraska (Kearney) are to facilitate access to library collections and their informational content and to support the instructional programs of the university through library and bibliographic instruction. Manual sections include: (1) an introduction; (2) library users; (3) priorities for service; (4) desk service; (5) reference desk staffing policy; (6) interlibrary loan service; (7) bibliographic services; (8) reference correspondence; and (9) orientation and instruction. (SLD)
Descriptors: College Libraries, Community Information Services, Delivery Systems, Higher Education, Information Dissemination, Interlibrary Loans, Librarians, Library Instruction, Library Role, Library Services, Reference Services, Staff Development, User Needs (Information)
Reference Department, Calvin T. Ryan Library, University of Nebraska at Kearney, Kearney, NE 68849 (send a blank 3.5 inch diskette).
Publication Type: Guides - Non-Classroom
Education Level: N/A
Audience: Media Staff; Practitioners
Authoring Institution: Nebraska Univ., Kearney.