ERIC Number: ED365311
Record Type: RIE
Publication Date: 1993
Creating and Evaluating a Hypertext System of Documenting Analytical Test Methods in a Chemical Plant Quality Assurance Laboratory.
White, Charles E., Jr.
The purpose of this study was to develop and implement a hypertext documentation system in an industrial laboratory and to evaluate its usefulness by participative observation and a questionnaire. Existing word-processing test method documentation was converted directly into a hypertext format or "hyperdocument." The hyperdocument was designed and structured according to principals found in the literature of hypertext. It was evaluated for three months in a chemical plant quality assurance laboratory where 16 people were employed who used the hyperdocument. The hyperdocument was made available for use, but the laboratory's paper documentation was still available. Observations, discussions, and a questionnaire were used to collect the data. Participants tended to like the hyperdocument, they found it easy to learn how to operate, easy to use, and most said it was useful. They tended, however, to use it infrequently. Hyperdocument maintenance was found to be somewhat time consuming, but not unreasonably difficult. It was concluded, therefore, that: (1) the design and structuring principals given in hypertext literature led to an easy-to-use product; (2) maintenance was not too difficult; and (3) the hyperdocument was a useful and effective tool for documenting test methods in a laboratory. A copy of the evaluation questionnaire is included. (Contains 26 references.) (Author/TMK)
Publication Type: Dissertations/Theses - Masters Theses; Tests/Questionnaires
Education Level: N/A
Authoring Institution: N/A
Note: Master's Thesis, West Virginia University.