ERIC Number: ED364665
Record Type: Non-Journal
Publication Date: 1992
The Emerging Role of the Work-Family Manager. Report Number 987.
Johnson, Arlene A.; Rose, Karol L.
The definition and structure of the relatively new job of work-family manager and the qualifications and career opportunities of individuals holding the job were explored in a study. Information was gathered from focus group discussions of 32 work-family managers, 68 completed responses to a 1991 survey of a sample of 116 work-family managers, a survey of 32 companies, and telephone interviews of a random sample of 18 executives to whom work-family managers report. The research established that the appointment of work-family managers is usually an outgrowth of needs assessment and program development, the primary responsibilities of the job are programmatic (issues analysis, policy design, and program implementation), the primary customers of work-family managers are management and employees, and the job may be structured as a full- or part-time position. Incumbents in the position have diverse educational and job experiences; however, management experience predominates as a qualifying criterion, and strong communication and interpersonal skills are required for the influencing, negotiating, and spokesperson aspects of the job. The number of work-family managers will likely increase in the next few years, and their responsibilities will likely shift from program development to organizational development. (Appended are job descriptions for work-family management positions at four U.S. corporations.) (MN)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Conference Board, Inc., New York, NY.