ERIC Number: ED363973
Record Type: RIE
Publication Date: 1993-Oct
Communication Skills: A Key to Caring, Collaboration, and Change.
Osterman, Karen F.
Communication is often identified as an essential aspect of leadership, an argument that is strongly supported by research on organizational change and leader effectiveness. This paper reviews that research and argues that this area of study should be formally addressed in teacher- and administrator-preparation programs. The paper also describes a university-based administrator-preparation program that incorporates the principles of experiential or problem-based learning and reflective practices to develop selected communication skills. The first instructional objective of the course is to help students learn to identify a problem. Next, the course concentrates on teaching new communication skills, such as listening, being assertive, and understanding group processes. A total of 17 students out of 34 responded to a questionnaire and evaluated the course positively. Conclusions are that: (1) communication skills can be developed as part of an administrative preparation program; and (2) the basic communication skills are important for educators. (LMI)
Publication Type: Speeches/Meeting Papers; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the University Council for Educational Administration (Houston, TX, October 29-31, 1993).