ERIC Number: ED362951
Record Type: RIE
Publication Date: 1993-Sep
Toward Quality in Education: The Leader's Odyssey.
Monk, Betty Jo
This book is intended as a resource for educators engaged in the pursuit of quality and excellence. Specifically, Total Quality Management (TQM)--defined as a way of thinking and working to achieve continuous improvement through employee involvement and a focus on customers--is applied to education. Following the introduction, the first two chapters provide an overview of the national productivity and educational crisis in America. Chapter 3 describes the tenets of TQM, or organizational transformation, and chapter 4 discusses the basics of TQM in education. The fifth chapter provides a framework for analyzing ideas and innovations in education, which is useful for integrating TQM and improvement initiatives. A case study of the Bluebonnet Hill School District (Texas) is offered in chapter 6. The seventh chapter discusses ways to integrate TQM with other educational innovations, such as school-based decision making, effective schools, strategic planning, and outcome-based education. The final chapter examines challenges for leadership in constructing a new educational culture. Appendices contain seven basic tools, Deming's 14 Points, a list of design team members, and a description of National LEADership Network Study Group on Restructuring Schools activities. (LMI)
Descriptors: Educational Change, Educational Innovation, Educational Philosophy, Elementary Secondary Education, Leadership, Organizational Change, Organizational Climate, Organizational Theories, Total Quality Management
U.S. Government Printing Office, Superintendent of Documents, Mail Stop: SSOP, Washington, DC 20402-9328.
Publication Type: Opinion Papers; Reports - Descriptive; Books
Education Level: N/A
Sponsor: Kraft General Foods Foundation, Glenview, IL.
Authoring Institution: Institute for Educational Leadership, Washington, DC.; National LEADership Network, Washington, DC.; Office of Educational Research and Improvement (ED), Washington, DC. Programs for the Improvement of Practice.
Grant or Contract Numbers: N/A
Note: Prepared by the National LEADership Network Study Group on Restructuring Schools.