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ERIC Number: ED360980
Record Type: Non-Journal
Publication Date: 1993-May
Pages: 43
Abstractor: N/A
Reference Count: N/A
A Qualitative Study of Novice Users of FIRSTSEARCH on the IBM.
Cooper, C. Crys
The experiences of novice users (freshman students at Ohio University) searching OCLC's FIRSTSEARCH set of databases were studied. The 13 subjects were asked to complete a search on the FIRSTSEARCH databases; and data were collected through observations, administration of a questionnaire, and a thinking-aloud protocol. Data were analyzed to describe and categorize the subjects' experiences with the user interface. Results indicate that the novice user found the FIRSTSEARCH system user-friendly, with an average approval rating of seven out of nine on the Questionnaire for User Interface Satisfaction (QUIS) developed at the University of Maryland to measure human-computer interaction. Eight tables present study findings. Two appendixes contain the script for recruiting volunteers and a transcript of the search observations. (Contains 21 references.) (SLD)
Publication Type: Dissertations/Theses - Masters Theses
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A