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ERIC Number: ED360909
Record Type: Non-Journal
Publication Date: 1993-May
Pages: 26
Abstractor: N/A
Reference Count: N/A
Setting up A Key Success Index Report: A How-To Manual. AIR 1993 Annual Forum Paper.
Sapp, Mary M.
The University of Miami (UM) in Florida established and continues to use a monthly Key Success Index (KSI) report for ongoing self-evaluation. At UM the KSI is a five-page document focusing on the current year-to-date amount for each key success indicator and how it differs from the previous year's amount. It includes monthly data for the current and previous year and where applicable the current budget for each indicator. Nineteen offices in the university provide 142 indicators for the report which is prepared during the third week of the month, circulated to members of the president's agenda committee, and of which highlights are discussed at the KSI meeting. Steps to set up a similar program at other institutions might include (1) identifying an advocate; (2) selecting indices; (3) identifying information sources; (4) determining the format; (5) setting up a spreadsheet to produce the report; (6) developing an information-collection process; (7) presenting the report; and (8) modifying the report over time. Potential obstacles include lack of interest among senior administrators, lack of information from the previous year, and data sensitivity. The KSI process provides early warning of developing problems, and yields subtle benefits related to education, team building, accountability, and visibility. (Contains 13 references.) (JB)
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Audience: Researchers
Language: English
Sponsor: N/A
Authoring Institution: N/A