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ERIC Number: ED360670
Record Type: Non-Journal
Publication Date: 1993-Apr
Pages: 17
Abstractor: N/A
Reference Count: N/A
The Relationship of Communication Competency to Perceived Teacher Effectiveness.
Blatt, Stephen J.; Benz, Carolyn
A study investigated the relationships between a university standardized student evaluation of faculty teaching and students' perceptions of the communication skills used by the instructor. Subjects, 397 students taught by 12 instructors from the College of Arts and Sciences at the University of Dayton (Ohio), completed the regular teacher evaluation and a communication style inventory about the instructors. Correlations between individual communication competency skills and student evaluation of the instructors were computed. Results indicated that: (1) supportiveness and empathy were correlated with instructors respecting students as persons; (2) altercentrism (being interested and responsive to the thought and ideas of others) showed a strong relationship with all instructor evaluation items; (3) as a communication competency, assertiveness had the weakest relationship with the instructor evaluation scale; and (4) the relationship between instructor evaluation items and the skills of social relaxation, interaction management, and self-disclosure ranged from weak to moderate. Findings suggest that empathy and supportiveness are essential ingredients in interpersonal communication competency, but that self-disclosure (supported by a large number of existing studies) and assertiveness are not as important. (Three tables of data are included; 17 references, the student evaluation form, and the teacher communication style form are attached.) (RS)
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A