ERIC Number: ED359665
Record Type: RIE
Publication Date: 1993-Apr
Participatory Management Emphasizing Quality: A Viable Alternative for American Corporations and Schools?
Sheane, Kim E.
This paper addresses issues and the viability of applying participatory management (PM) to education, with focus on Total Quality Management (TQM). Following a description of PM techniques with an TQM focus and a historical overview of Deming's management theory, four stages of team growth experienced during the implementation process are described--forming, storming, norming, and performing. Thirteen barriers to the institutionalization of PM practices are identified, some of which include: employees' fear of changes in the organization of work; adversarial management-employee relations; a view of PM as a quick fix; lack of commitment and leadership; and lack of team member training. Solutions are offered to each of the barriers, some of which include: establish a clear policy; use trained facilitators; provide training and inservicing of administrators and employees; emphasize the process as well as the product; and provide team rewards. In conclusion, PM and TQM are viable alternatives to current western management practices in corporations and schools. One table is included. (LMI)
Publication Type: Opinion Papers
Education Level: N/A
Authoring Institution: Arizona State Univ., Tempe. Morrison Inst. for Public Policy.