ERIC Number: ED359465
Record Type: RIE
Publication Date: 1993-Apr
Job Satisfaction in Human Services: A Rehabilitation Agency.
Brown, Rita G.
This study was conducted to investigate job satisfaction among human services employees (N=114) who worked for a rehabilitation facility in Kansas with divisions in three different geographical locations. Subjects completed a demographic questionnaire and an agency personnel instrument which measured job satisfaction. Independent variables were the division in which the employee worked, employment status, job description, and wages. Dependent variables were the scores from the agency personnel instrument (Morale, Communication, Compensation, Workplace, and Total Score). The findings revealed that employees in two geographical divisions reported greater job satisfaction (Morale) than did those from the third division. Full-time employees reported more job satisfaction (Compensation and Total Score) than did part-time employees. Employees who provided indirect services reported greater job satisfaction (Compensation) than did those who provided direct services. In addition, the findings revealed significant interactions between employment status and job description for the dependent variable of Morale, between division and job description for dependent variables of Communication, between employment status and job description for the dependent variable of Compensation, between employment status and job description for the total job satisfaction score, and between division and wages for the dependent variable of Communication. (NB)
Publication Type: Dissertations/Theses - Masters Theses
Education Level: N/A
Authoring Institution: N/A
Note: Master's Thesis, Fort Hays State University.