ERIC Number: ED358303
Record Type: Non-Journal
Publication Date: 1993-Feb
Reference Count: N/A
Quality Management Systems for the National Qualifications Framework. Quality Assurance in Education and Training.
New Zealand Qualifications Authority, Wellington.
This booklet explores the idea of quality and its management as it applies to providers of education in particular, but also as it applies to national standards bodies and workplaces offering on-the-job training. It explores the focus on quality in industry and education and defines quality in terms of the features of quality and their application. The booklet shows how the partnerships that are central to quality management systems enable responsibilities for quality to be delegated. Three models that demonstrate different approaches to quality management are illustrated: International Standards Organization (ISO) 9000, Total Quality Management, and the combined approach. The booklet then describes the activities that ensure quality: establishing, maintaining, and reviewing standards; self-evaluation; and quality audit. Other topics include differences between systems and the reasons for these differences and interaction of partners in quality management. Various accreditation methods are discussed: unit accreditation, accreditation for a combination of units, group accreditation, and general accreditation. The booklet ends with a list of the goals of quality management. The booklet is written primarily in terms of New Zealand's National Certificate and National Diploma, but the principles it presents apply across all qualifications. Contains 19 references and a glossary. (YLB)
Publication Type: Opinion Papers
Education Level: N/A
Authoring Institution: New Zealand Qualifications Authority, Wellington.
Identifiers - Location: New Zealand