ERIC Number: ED357704
Record Type: RIE
Publication Date: 1992
Change at a Regional University: The Dynamic Tension between Corporate and Democratic Voices.
Millar, Susan Bolyard
This report examines the change process at a regional university in achieving a higher level of excellence in all its programs and activities. Results from 30 interviews are discussed in explaining how this university endured a major retrenchment and survived and thrived while simultaneously contributing to the surrounding community's economic development. The change process is discussed in terms of two types of "voices" or change perspectives: (1) the corporate voice, or that perspective representing active, resource management relying on established hierarchical relationships to achieve specified outputs; and (2) the democratic voice, or that perspective viewing the organization as a collection of valuable and interdependent moral communities where outcomes include the personal transformations experienced during dialogical interactions and improvements in social justice and overall quality of life within the communities. The interview results indicate that the university was well-served by "dialogical selves," i.e., those individuals who understood both corporate and democratic voices and who managed the tensions between them in creative and positive ways. Likewise, the university was weakened by "mono-selves," i.e., those individuals who focused exclusively on either their corporate or democratic voices. Contains 28 references. (GLR)
Publication Type: Reports - Descriptive; Information Analyses
Education Level: N/A
Audience: Administrators; Practitioners
Sponsor: Office of Educational Research and Improvement (ED), Washington, DC.
Authoring Institution: National Center on Postsecondary Teaching, Learning, and Assessment, University Park, PA.