ERIC Number: ED357669
Record Type: Non-Journal
Publication Date: 1992
Reference Count: N/A
Soft-Systems Methodology. Mendip Papers.
This paper provides an introduction to a particular systems-theoretical approach to problem-solving in the management of education usually referred to as soft-systems methodology (SSM), developed by Peter Checkland in the 1970s. SSM should provide a powerful tool for managers in education at any level who have a strategic role because it can be used to address many problems and questions such as whether current courses meet student needs, or how to introduce a college-wide quality improvement system. The paper begins by providing background information on systems theory and then moves on to discuss the educational context and micropolitics and to describe the methodology of SSM, first through an overview and then through a detailed description of its seven stages. A discussion of the use of SSM in strategic planning and quality assurance concludes the paper. Contains eight references. (GLR)
Descriptors: College Administration, Decision Making, Educational Planning, Educational Quality, Educational Strategies, Foreign Countries, Higher Education, Management Systems, Postsecondary Education, Problem Solving, Quality Control, Systems Approach
Staff College, Coombe Lodge, Blagdon, Bristol BS18 6RG, England.
Publication Type: Reports - Descriptive; Guides - Non-Classroom
Education Level: N/A
Audience: Administrators; Practitioners
Authoring Institution: Staff Coll., Bristol (England).
Identifiers - Location: United Kingdom (England)