ERIC Number: ED357222
Record Type: RIE
Publication Date: 1992-Aug
Federal Workforce Quality: Measurement and Improvement. Report of the Advisory Committee on Federal Workforce Quality Assessment.
Office of Personnel Management, Washington, DC.; Merit Systems Protection Board, Washington, DC.
The Advisory Committee on Federal Workforce Quality Assessment was chartered to examine various work force quality assessment efforts in the federal government and provide advice on their adequacy and suggestions on their improvement or expansion. Objective data in recent research suggested that a universal decline in work force quality might not be the problem it was purported to be. Work force studies also suggested that the quality of the federal work force had not declined. However, other research noted work force shortcomings related to a need for additional training and better methods of selecting employees into specific occupations. The committee recommended continued development of an objective quality assessment system, widely applicable throughout the government, yet adaptable to each department's and agency's individual needs. Fourteen recommendations addressed the following elements of such a system: the definition of work force quality, the development of tools to assess quality, the determination of what is required to maintain a high quality work force, and possible follow-through actions. (Appendixes include a description of the Workforce Quality Assessment and Improvement Model recommended for adoption by the committee and biographies of committee members.) (YLB)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Office of Personnel Management, Washington, DC.; Merit Systems Protection Board, Washington, DC.