ERIC Number: ED355838
Record Type: Non-Journal
Publication Date: 1991-Oct-31
Reference Count: N/A
Project EXCEL. Final Performance Report, March 1, 1991-October 31, 1992.
Career Resources Development Center, Inc., San Francisco, CA.
Project EXCEL is a workplace literacy project involving four small business enterprises in San Francisco. Over a 19-month period, the project focused on literacy and basic skills training for 271 limited-English-proficient (LEP) workers. All training was conducted at the work sites, and a variety of support services were provided, including individual education plans, child care, educational counseling, and social service referrals. The small businesses involved included the following: a communications and mass mailing firm; a wholesale bakery; a Mexican food product manufacturer; and an outerwear design and contract manufacturer. The most outstanding accomplishments of Project EXCEL were: improved opportunities for worker advancement; increased use of English on the job; improved worker productivity; improved worker-manager relations and greater sensitivity by management to communication issues in multicultural workplaces; workers' increased interest and ability related to pursuing further literacy education; development of a viable workplace literacy model for LEP workers; development and dissemination of a modular curriculum for LEP workers in the apparel, communications, and food service industries; and the San Francisco business community's continued interest in and support for workplace literacy. The greater part of the document consists of five appendixes. They are: a rationale for using non-standard methods for student assessment; objectives of curriculum modules; sample context-based assessment test; examples of media coverage of the project; and evaluation tools. (Adjunct ERIC Clearinghouse on Literacy Education) (LB)
Descriptors: Basic Skills, Communications, Cultural Pluralism, Curriculum, Employee Attitudes, Employer Attitudes, Employer Employee Relationship, English (Second Language), Fashion Industry, Food Service, Job Performance, Language Skills, Limited English Speaking, Literacy Education, Productivity, Program Evaluation, Questionnaires, Small Businesses, Work Environment, Workplace Literacy
Publication Type: Reports - Evaluative
Education Level: N/A
Sponsor: Office of Vocational and Adult Education (ED), Washington, DC. National Workplace Literacy Program.
Authoring Institution: Career Resources Development Center, Inc., San Francisco, CA.
Identifiers - Location: California (San Francisco)