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ERIC Number: ED355419
Record Type: Non-Journal
Publication Date: 1992-Nov-17
Pages: 12
Abstractor: N/A
Reference Count: N/A
Student Support as a Factor Affecting the Quality of Australian Distance Education: The Findings of the Project To Investigate Quality and Standards in Distance Education.
Nunan, Ted
The concept of student support within distance education is particularly diffuse. A learner- or student-centered vision of education considers the needs of individual learners. Another view confines the concept to an add-on, complementary or compensatory approach. One way to consider the question of what student support is necessary is to appraise the totality of efforts to support students in terms of the quality of the resulting education. Asking questions about quality involves the following questions: quality in terms of what? quality for whom? and quality in terms of whose interests are being served? The Project to Investigate Quality and Standards in Distance Education involved eight Australian universities designated Distance Education Centres. It investigated elements of quality, indicators that signified achievement of elements, and processes that foster achievement of quality. Views were sought through policy and "working documents" of institutions, structured interviews with groups providing services to support distance education, interviews with distance education teachers, and through responses of institutional and corporate clients to a listing of factors. Institutions were encouraged to fund student support and provide equitable access to it. Australian distance education was found to be the first area within higher education to be faced with the mismatch of values between publicly funded and user-pays educational systems. Quality and standards had no currency under circumstances in which the user had a choice over what is paid for. (YLB)
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia