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ERIC Number: ED354960
Record Type: Non-Journal
Publication Date: 1992
Pages: 9
Abstractor: N/A
Reference Count: N/A
Effecting Change in a Resistant Organization.
Caldwell, Patricia F.; Gould, Edward
In an effort to overcome organizational resistance to change, Victor Valley College, in Victorville, California, has utilized a seven-part strategy to enable leaders to empower others and effect change. Step 1 requires the development of a visionary plan, so that changes have a meaningful context. Step 2 calls for an assessment of the campus climate, including the distribution of a questionnaire to board members, faculty, and staff to determine their views on institutional strengths and weaknesses, an assessment of institutional leadership, and an evaluation of organizational structure. Step 3 involves the development of a personal leadership strategy, offering the following suggestions: (1) challenge the process by searching for opportunities, experimenting and taking risks; (2) inspire a shared vision by envisioning the future and enlisting the help of others; (3) enable others to act by fostering collaboration; (4) set an example and plan small successes; and (5) encourage the heart by recognizing individual contributions and celebrating accomplishments. Step 4 involves developing trust, which entails integrity, honesty, effective and timely communications, and consistency on the part of leaders. Step 5 which entails improving communications, suggests that both formal communication, such as weekly bulletins, as well as informal forms, such as managing by walking around the campus, will improve morale and keep people informed. Step 6 calls for the development and maintenance of an effective management team. Finally, step 7 suggests that developing a structure for change, such as Total Quality Management, is important for the on-going process of change at the institution. The survey instrument to assess institutional strengths and weaknesses is appended. (MAB)
Publication Type: Guides - Non-Classroom; Reports - Descriptive; Tests/Questionnaires
Education Level: N/A
Audience: Administrators; Practitioners
Language: English
Sponsor: N/A
Authoring Institution: Victor Valley Community Coll. District, Victorville, CA.