ERIC Number: ED354265
Record Type: RIE
Publication Date: 1992-Nov
A Performance Feedback System for Administrators in Higher Education.
Belcher, Marcia J.
The implementation of a performance review system for administrators at a large community college is described. Early efforts focused on defining faculty excellence and then modifying review and promotion systems to support the definition. Using summary statements about administrator excellence, a feedback survey and a process for eliciting responses from those in the administrator's unit were developed. The survey has been pilot tested twice and is close to being finalized, but the process for responding to the survey is far from finalized. The current performance review process begins with a written self-assessment by the administrator. Several items from the feedback survey comprise part of the self-assessment, which is used by the supervisor as the basis of the performance review. The pilot survey in May 1992 included 1,272 surveys rating 192 administrators. A factor analysis was conducted based on 1,038 of these responses. Results indicate that respondents view the job of administration as multifaceted. Respondents were more likely to be comfortable in providing ratings for areas where they had the most direct observation. Major issues in the evolving process of using feedback are described. Five tables present study data. Two appendixes contain the administrator excellence at Miami-Dade County (Florida) Community College summary statements and the survey cover letter. The 31-item feedback survey is included. (SLD)
Publication Type: Reports - Descriptive; Speeches/Meeting Papers; Tests/Questionnaires
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the American Evaluation Association (Seattle, WA, November 5-7, 1992).