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ERIC Number: ED353904
Record Type: Non-Journal
Publication Date: 1992-Jan
Pages: 46
Abstractor: N/A
Reference Count: N/A
Development of the Contents of a College Health Services Policy and Procedure Manual.
Rockoff, Sheila G.
This study sought to clarify the appropriate content of a policy and procedures manual for college health services at Rancho Santiago College (RSC) and to involve the health services staff in developing such a manual. RSC is a large urban Southern California comprehensive community college. The study proceeded with a literature review, a modified Delphi technique for data collection, and a panel of judges for formative and summative evaluation during product development. The panel members were selected from the RSC health services staff in order to promote staff participation. The objectives of the study were met in the following ways: (1) panel members were able to identify what policies and procedures were needed by health services staff members to establish standards and uniformity in performance of role expectations and responsibilities; (2) the design of the study provided staff participation which resulted in a sense of ownership in the product; (3) the study increased staff awareness of the need for a departmental policy and procedures manual; (4) the study facilitated staff interest and motivation in the formation of the manual; and (5) the final table of contents developed included the identified policies and procedures that the staff felt were needed. The table of contents itself is appended. Includes 35 references. (JB)
Publication Type: Dissertations/Theses - Practicum Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A