ERIC Number: ED353878
Record Type: Non-Journal
Publication Date: 1992-Sep-22
Reference Count: N/A
Staff Study - State University of New York Should Analyze and Evaluate Support Service Costs. Report 93-D-11.
Walsh, John T.; And Others
This study examined State University of New York (SUNY) costs for support services to students, focusing particularly on why SUNY's costs are higher than those of similar states and where more efficiency might be achieved. The study involved the following elements: analysis of service costs for all SUNY campuses for fiscal year 1989-90; six visits to campuses; review of policies, procedures, rules, and regulations; interviews with management and staff; review of relevant support service records; observation; personal services evaluation; and comparison of study data with data from peer institutions. The evaluation found that SUNY has not established expenditure guidelines for support service costs or analyzed or evaluated campus support service costs. Comparison with peer institutions found that support service costs per enrolled full-time student vary widely among campuses with some institutions spending nearly 50 percent more per student than others. Analysis and comparison of support service costs at six institutions where site visits were conducted found that SUNY could achieve cost savings totaling almost $10 million at these six campuses if the least efficient operations could achieve the same efficiency as at the most efficient campuses. Appendixes contain a list of contributors to the report, State Comptroller's notes, and the comments of SUNY officials who disagree with the report's observations and recommendations. (JB)
Descriptors: College Administration, Comparative Analysis, Cost Effectiveness, Costs, Educational Finance, Efficiency, Expenditure per Student, Expenditures, Higher Education, Noninstructional Student Costs, Program Evaluation, Resources, Service Workers, Services, State Programs, State Standards, Student Personnel Services
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: New York State Office of the Comptroller, Albany.