ERIC Number: ED352488
Record Type: RIE
Publication Date: 1991
Closing the Skills Gap. Impact of a Workplace Literacy Program.
Merex Corp., Tempe, AZ.
In December 1987, Motorola's MOS 5 Microprocessor Manufacturing Facility and Merex Corporation began a joint workplace literacy training project. MOS 5 had three basic objectives: to assess the level of the work materials, to assess the skill level of the work force, and to close the gap between the two. Merex designed an educational program to raise the level of employees' basic skills and address the need for training in workplace effectiveness skills. Over 300 operators and supervisors took part in classes between February 1988 and September 1989. Notable program features were as follows: analysis of skill needs, use of workplace materials, flexibility in scheduling, training in workplace effectiveness skills, mandatory participation, supervisor training, and quality assurance. Significant gains were shown on the Comprehensive Test of Basic Skills and a criterion-referenced test. The second part of "closing the gap" consisted of a major project to redesign and rewrite MOS 5's technical specifications, using principles of information processing and optimal specification design. Features of the new specifications were standardized format, defined parameters for writing style, integration of graphics, reorganization of content, and quick-reference guides. Compelling evidence showed productivity improved significantly by project end. (An executive summary at the beginning of the report highlights project components, unique features, and project results.) (YLB)
Descriptors: Adult Basic Education, Basic Skills, Education Work Relationship, Employment Potential, Inplant Programs, Job Skills, Labor Force Development, Literacy Education, Material Development, Program Development, Program Effectiveness, Program Implementation, Specifications, Technical Writing, Workplace Literacy
Publication Type: Reports - Evaluative
Education Level: N/A
Authoring Institution: Merex Corp., Tempe, AZ.
Note: Based on a collaboration between Motorola Inc. and Merex Corporation, April 1987-September 1989.