ERIC Number: ED352085
Record Type: Non-Journal
Publication Date: 1992
Reference Count: N/A
Program Health Indicators: An Alternative Approach to Program Review.
Morton, John F.
For the past 20 years, the University of Hawaii Community Colleges have had a formal process for the review of educational programs, requiring that each program undergo a systematic review at least once every 5 years. The result tended to be a lengthy document that chronicled the history of the previous 5 years and was far more descriptive than analytical. If the evaluation process is truly to affect program planning and operations, the review structure should provide for program differences in selecting evaluation measures; data should be current and reflect immediate issues; the review process should be manageable and involve program faculty and directors; and the review findings should be presented in an easily understood report. Kapiolani Community College has worked toward developing an alternative approach that satifies these criteria. The cornerstone of the process is the use of program health indicators. For each program, faculty, administrators, and the institutional researchers identify four to six key evaluation measures, generally involving aspects of program demand and efficiency, satisfaction, and outcomes. For each indicator, a green line, which represents a satisfactory performance level, and a red line, which indicates that serious intervention is necessary, are established. The area between the red and green lines creates a sort of caution zone, where further analysis, observation, or minor changes are indicated. Additional information is provided to allow the reader to understand the scope and context of the program. The evaluation report, not to exceed 5 to 10 pages, includes a program description, a program health indicator graph, linear graphs, tabular data, narrative analysis, and appendices. Problems encountered in pilot testing the review process included difficulties in setting realistic standards for health indicators, ineffective data systems, data-hungry faculty, low response rates not resulting in statistically significant results, and the currency of the data. A sample program review for Kapiolani's Associate Degree Nursing Program is provided, excluding appendices. (MAB)
Publication Type: Reports - Descriptive
Education Level: N/A
Authoring Institution: Hawaii Univ., Honolulu. Kapiolani Community Coll.