ERIC Number: ED349027
Record Type: Non-Journal
Publication Date: 1989-Nov
Reference Count: N/A
Library Services and the Online Campus Gateway. Final Report.
Schwartz, Candy; Hines, Rich
The Massachusetts Institute of Technology (MIT) Libraries intend to provide a gateway from the campus-wide telecommunications network into the electronic, printed, and human resources offered by the library systems. The design of such a gateway requires an understanding of both current and potential library users, the needs of those users, their library research habits, and the patterns with which they might use library systems and services. The purpose of this project was to obtain information on users, determine the library systems and services to be made accessible, develop and test a prototype online gateway, and assess the feasibility of and make recommendations for the implementation of such a system. Questionnaires were sent to a 10% stratified sample of the entire MIT community. The response rate was 21 percent (371 questionnaires). Information was elicited on the use of currently available library services and those that could be made available through the campus network; when that online access would be used; the method of access; and satisfaction with MIT library services. A prototype gateway system was developed that consists of a number of separate modules addressable from the main menu that lead to the library online catalog, assorted items of library information, fill-in templates for various library activities, and online library pathfinders or tutorials. The gateway was tested against a small sample of the MIT community. While the input was consistently positive, there were a number of suggestions, comments, and criticisms. It is concluded that some form of electronic access to library services should be provided and recommendations are offered for capabilities that should receive priority in implementing a gateway system. Two appendices provide a copy of the questionnaire and numerous sample screens. (Includes 25 references.) (BBM)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Sponsor: Council on Library Resources, Inc., Washington, DC.
Authoring Institution: Massachusetts Inst. of Tech., Cambridge.