PDF pending restoration
ERIC Number: ED348991
Record Type: RIE
Publication Date: 1992
Reference Count: 0
Output Measures for Public Library Service to Children. A Manual of Standardized Procedures.
Walter, Virginia A.
This manual has been designed as a practical guide to quantifying and measuring the results, or outputs, of public library service to children. The basic output measures presented are tailored to reflect library services to children (defined as persons 14 years old and younger) and their care givers. Six categories of measures are presented: (1) library use (children's library visits per child, building use by children, and furniture/equipment use by children); (2) materials use (circulation of children's materials per child, in-library use of children's materials per child, and turnover rate of children's materials); (3) materials availability (children's fill rate, homework fill rate, and picture book fill rate); (4) information services (children's information transactions per child and chldren's information transaction completion rate); (5) programming (children's program attendance per child); and (6) community relations (class visit rate, child care center contact rate, and annual number of community contacts). The first of three parts of the manual provides an overview of measurement and evaluation, basic information about statistics and data collection and analysis, and suggestions for managing the measurement effort in a particular library. The second part presents each output measure in detail, including the data elements needed and instructions for calculating the measure. The third part presents some techniques for collecting more subjective data, such as focus groups and user surveys, that may help to understand and interpret the quantitative output measure data. Copies of all of the blank forms needed are appended. (4 references) (BBM)
Descriptors: Childrens Libraries, Data Collection, Library Administration, Library Planning, Library Services, Measurement Techniques, Public Libraries, Qualitative Research, Questionnaires, Statistical Analysis, Use Studies, Worksheets
ALA Books, American Library Association, 50 East Huron Street, Chicago, IL 60611 ($20 plus shipping and handling).
Publication Type: Guides - General; Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: Administrators; Media Staff; Policymakers; Practitioners
Sponsor: Office of Educational Research and Improvement (ED), Washington, DC.
Authoring Institution: Public Library Association, Chicago, IL.; Association for Library Service to Children, Chicago, IL.
Note: Part of the Public Library Development Program.