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ERIC Number: ED348533
Record Type: Non-Journal
Publication Date: 1991
Pages: 11
Abstractor: N/A
Reference Count: N/A
Preparing Low Income Women for Today's Workplace: A Case Study on the Evolution of a Communications Model within a Job Training Program.
Baird, Irene C.; Towns, Kathryn
PROBE (Potential Reentry Opportunities in Business and Education), a program conducted in Harrisburg and Lebanon, Pennsylvania, incorporated technological training with effective communication skills preparation for single female welfare parents. Goals of the program were to provide 20 single-parent welfare women with marketable computer and communication skills to enable them to gain entry-level positions paying at least $6.50 per hour and to provide employers with productive, competent employees. Funding was provided by a variety of state education and labor agencies during the 3 years of the program. Classes were held at the Penn State Harrisburg campus from September through May. In the computer segment, participants met with trainers 2 days weekly and learned DOS, word processing, Lotus, database use, and desktop publishing. The communications skills model evolved over the years, with a basic grammar text, individual attention, and a focus on standard English in the classroom for letters, memos, and reports and on telephone skills. In the third year, the learners created their own text instead of using the grammar book, and a reading segment was added. Before completing the program, the women prepared resumes and practiced interviewing skills. In the first year, 18 of the 20 women successfully completed the program and were employed. In the third year, however, the percentage of welfare recipients in the program increased to 90 percent, and there was a more uneven mix of skill levels. The PROBE program was judged to be effective in preparing low-income women for work and job advancement through improvement in communication skills. (KC)
Publication Type: Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A