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ERIC Number: ED348505
Record Type: Non-Journal
Publication Date: 1991-Sep
Pages: 160
Abstractor: N/A
Reference Count: N/A
ISBN: ISBN-92-826-2986-4
Occupations in the Hotel Tourist Sector within the European Community. A Comparative Analysis.
Peroni, Giovanni; Guerra, Duccio
This report contains a directory of job profiles in the tourist/hotel sector that is based on seven national monographs. It provides an instrument for comparing factors that characterize practitioners working in the sector in Germany, Spain, France, Greece, Italy, Portugal, and the United Kingdom. A methodological note discusses study objectives, the field, and the research procedure. The directory is a set of descriptive data sheets for these practitioners: (1) hotels (general manager in large, medium-sized, and small hotels--front office manager, receptionist, head housekeeper, room attendant, food and beverage manager, restaurant manager, waiter/waitress, head barperson, sommelier, head chef, chef, pastry chef); (2) agencies (agency manager, reservations supervisor, counter clerk); and (3) public sector promotion (marketing executive, tourist courier, information officer, activity organizer, tour guide, franchising and company aggregation consultant, development executive). Each data sheet describes the practitioner on the basis of five typical factors: name, role, tasks, occupational expertise, and duration of training. The comparative tables use descriptors of occupational tasks and vocational expertise. Bar charts show the duration of education and training. The following section comments on individual data sheets, supplementing the information they contain and clarifying certain aspects. Other sections discuss trends in the tourist market and training for careers. A bibliography lists the seven national monographs on which the report is based. (YLB)
UNIPUB, 4661-F Assembly Drive, Lanham, MD 20706-4391 (Catalogue No. HX-60-90-490-EN-C).
Publication Type: Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: European Centre for the Development of Vocational Training, Berlin (Germany).
Identifiers - Location: France; Germany; Greece; Italy; Portugal; Spain; United Kingdom