This manual provides guidance for local unions setting up worker education programs--from basic skills to job training. It is based on the experiences of many different Service Employees International Union (SEIU) locals with diverse programs. The introduction explores the nature of worker education programs, determines what benefits accrue to unions for such programs, and proposes four keys to success (involve the workers, involve the employer, establish an equal partnership, and allow enough time). Chapte 1 discusses program staffing, including administrator, support staff, learning advocates, counselors, advisory committees, and instructors. Program design is the topic of Chapter 2. Subjects covered include what workers want and need, what should be offered (adult basic education, English as a Second Language, job training, career ladders, certification, service providers, curriculum development, worker selection and assessment, accessibility, publicity, and program evaluation. In Chapter 3, the guide suggests ways to find funds to run the program, from negotiating it in union contracts to providing it as an employee benefit or getting grant money. (KC)